This Privacy
Notice (the “Privacy Notice”) explains our practices
and governs the manner in which Brighthat Limited (“BrightHAT”)
collects, uses, maintains, and discloses information collected from users
(each, a “User”) of its www.mybrighthat.com website, applications, and
technology platform, and any derivative or affiliated websites on which this
Privacy Notice is posted (collectively, the “Site”). The Site is owned and
operated by BrightHAT. Please note that this Privacy Notice covers BrightHAT’
practices regarding information collected from its Site.
The Information BrightHAT Collects and Receives
The categories of information that are collected will depend upon
the nature of your interaction(s) with BrightHAT.
We collect contact information. When you submit an
inquiry through the Site, we collect your name, email address, and phone number
if provided, along with general information about the nature of your inquiry.
When you create an account through the Site, we will also collect your
username, password and other information related to providing you services
through the Site.
We collect payment information from customers. If you
make a purchase with us, we (or our business partner(s) who process payment
transactions for us) may collect your billing or other financial information in
order to process the transaction(s). Please note that we do not store payment
credit or debit card numbers.
We collect Tutor and education-related information from
tutors. Tutors who seek to enter into independent contractor agreements
with BrightHAT are asked to provide additional personal information in support
of their skills and experience, as well as bank account information to facilitate
payment for their services. Tutors also have choices about the information they
choose to include on their profile on the Site once under contract, such as
education, work experience, skills, city or area, likes or interests, photo,
etc.
We collect payment
information for Tutors. If you are a freelance Tutor then we will collect
bank account or other financial information in order to facilitate payments to
you based upon invoices you submit through the Site and in conjunction with
your signed independent contractor agreement.
We collect information you submit or otherwise provide or
authorize us to collect. We collect the information you post on our Site.
This includes comments, documents, videos, or photos. We also collect any other
information you may provide to us or authorize us to collect, including any
other identifier that permits the ability to contact you. If you communicate
with BrightHAT by e-mail; post messages to forums; make telephone or cell phone
calls or texts; communicate through electronic devices or other interactive
devices; complete online forms, surveys, sweepstakes, or contest entries; or
communicate with BrightHAT by any means, any information provided in such
communication may be collected by BrightHAT.
We collect demographic information and information about
your interests. We may collect information such as your gender, age,
income, household or lifestyle information, and information about your
interests and preferences.
We collect information about third parties that you
provide to us. A User may also provide personally identifiable information
about others, such as emergency contact information for notification in the
event a situation requires it. If you choose to use our referral service to
refer a friend to our Site, then you may provide your referral’s name and email
address, as further detailed in the Refer-A-Friend section below. If you submit
any personal information about another individual to us, then you are
responsible for making sure that you have the authority to do so and to allow
us to use their personal information in accordance with this Privacy Notice.
We collect information through surveys, testimonials,
comments, reviews, and blogs. You may decide to participate in a survey, to
provide a review, to provide a testimonial, to comment on a blog or social
media post, etc. If you decide to participate or comment, then you may provide
certain information that may include personal information. In addition, we may
post customer testimonials/comments/reviews on our Site which may contain
personally identifiable information; however, when that happens, we obtain the
customer's consent via email or other means prior to posting the testimonial
authorizing us to post their name along with their testimonial.
We collect internet and electronic network activity
information, such as device and usage information. We may collect
information about your browser type, language preference, referring site,
subsequent site, and date/time of each visitor request. The purpose in
collecting non-personally identifying information is to better understand how Users
use the Site. We may collect information about your operating system, Internet
Service provider information and IP addresses and other device identifiers,
such as mobile device information. In addition, we may collect information
about your use of our Site, unique views, originating sites, etc., including
through the use of tracking technologies (See section pertaining to Tracking
Technologies). A User browsing the Site without registering an account or
affirmatively providing personally identifiable information to BrightHAT does
so anonymously.
We
collect analytics information. We use certain third-party services to
assist us in analysis, auditing, research, and reporting regarding the Site.
These third parties may use web logs or web beacons, and they may set and
access cookies on your computer or other device. In particular, we use Google
Analytics to help collect and analyze certain information for the purposes
discussed in this Policy. You may opt out of the use of cookies by Google
Analytics at https://tools.google.com/dlpage/gaoptout;
https://policies.google.com/technologies/partner-sites
How BrightHAT Uses Information
BrightHAT may use personally identifiable information
collected through the Site for the following reasons:
- for the specific purposes for which the
information was collected;
- to fulfill a contractual obligation;
- to contact Users regarding BrightHAT'
live-learning platform;
- to communicate to Users regarding products and
services offered through BrightHAT, its parent, subsidiaries, and trusted
affiliates;
- to maintain and improve its products, services,
and sites;
- to provide support;
- to enhance Users’ experience with BrightHAT;
- to inform Users of offerings that may be of
interest;
- to determine
your general geographical location and provide customized and localized
products and services.
- to process Users’ order and registration
- to process payments;
- for business planning, marketing, advertising
and sales purposes;
- for information security purposes;
- to defend its legal rights;
- to efficiently maintain its business; and
- to comply with applicable law.
- to prevent,
detect and investigate or address potentially prohibited or illegal activities
Information Sharing
We may share information that we collect about you in the
following ways:
We share information with our service providers and
third-party vendors. For example, we contract with third party vendors for
services such as email, hosting, cloud storage, maintenance, backup and
analysis, communications software, marketing, business strategy, banking,
payment processing, Tutor services, background checks, etc. We also share
non-personal information (such as aggregate user statistics, de-identified
information, demographic information, etc.) with third parties such as
advertisers, content providers, and analytics providers. They are not
authorized to use or disclose your personal information save for the purpose of
providing their services (which includes maintaining and improving their
services)
We share information within the BrightHAT family of
companies and brands. BrightHAT may disclose personally identifiable
information collected from Users to its parent, subsidiaries and other related
companies, trusted affiliates, independent contractors and business partners
who will use the information for the purposes outlined in this Privacy Notice,
as necessary to provide the services offered by or through BrightHAT and to
provide the Site itself, and for the specific purposes for which the
information was collected. These companies are not permitted to use your
personally identifiable information in any other way. We may also share
information with third parties with which we have a commercial relationship,
such as an affiliate marketing agreement.
We may share information with a Tutor related to a
student. In conducting the matching process between a student and a Tutor,
we may share a student’s information with the Tutor who may provide or will be
providing tutoring or instruction to the student so that the Tutor may evaluate
the engagement and personalize and tailor the tutoring/instruction to the
student. In each case, we collect such information only insofar as is necessary
or appropriate to fulfill the purpose of the User’s interaction with BrightHAT.
We will share information to the extent that we are
required to do so by law or to protect the company or others. BrightHAT may
disclose personally identifiable information at the request of law enforcement
or governmental agencies or in response to subpoenas, court orders, or other
legal process, to establish, protect, or exercise BrightHAT’ legal or other
rights or to defend against a legal claim or as otherwise required or allowed
by law. BrightHAT may disclose personally identifiable information in order to
protect the rights, property, or safety of a User or any other person. BrightHAT
may disclose personally identifiable information to investigate or prevent a
violation by User of any contractual or other relationship with BrightHAT or
the perpetration of any illegal or harmful activity.
We may share information in connection with any business
acquisition, sale, or merger, or in connection with investor relations. BrightHAT
may disclose or transfer personally identifiable information collected from
Users in connection with or in contemplation of a sale of its assets or
business or a merger, consolidation, or other reorganization of its business provided that
the receiving party commits to respect your personal information in a manner
that is consistent with our Privacy Notice. BrightHAT may also disclose
aggregate, anonymous data based on information collected from Users to
investors and potential partners.
Users may always refuse to supply personally-identifying
information, with the caveat that it may prevent them from engaging in certain
Site-related activities.
Cookies and Tracking Technologies
BrightHAT and our analytics and marketing providers use
technologies such as cookies, beacons, tags, and scripts (collectively
“cookies”), to analyze trends, administer the Site, track Users’ movements
around the Site, and to gather demographic information about our User base as a
whole. We may receive reports based on the use of these technologies by these
companies on an individual and aggregated basis.
We use cookies for tracking page view/usage (log data),
estimating audience size and usage patterns, services metadata, device
information, location information, saving Users’ preferences and settings
information, advertising new content that relate to your interests, keeping
track of advertisements and search engine results, and for authentication. Each
User can control the use of cookies at the individual browser level by
adjusting your browser settings. If you choose to block all cookies (including
essential cookies), you may still use our Site, but your ability to use some or
all features or areas of our Site may be limited.
As is true of most websites, we gather certain information
automatically and store it in log files. This information may include Internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, and/or clickstream
data. We may combine this automatically collected log information with other
information we collect about you. We do this to improve services we offer you
and to improve marketing, analytics, or site functionality.
We implement Google Analytics features that use Display
Advertising information for Google Analytics Demographics and Interest
Reporting.
You can opt-out of Google Analytics for Display Advertising,
to prevent your data from being used by Google Analytics, by going to the
Google Analytics opt-out page.
We, along with third-party vendors (including Google), use
first-party cookies (such as the Google Analytics cookies) and third-party
cookies (such as the DoubleClick cookies) to report how your ad impressions,
other uses of ad services, and interactions with these ad impressions and ad
services are related to visits to our website. You can read more about the
cookies used by Google Analytics advertising features, by going to the Google
Analytics Privacy Notice page.
Behavioral Targeting
We partner with a third-party ad network to either display
advertising on our Site or to manage our advertising on other sites. Our ad
network partner uses cookies and Web beacons to collect non-personally
identifiable information about your activities on this and other Web sites to
provide you targeted advertising based upon your interests. You can manage your
preferences for these advertising programs through the following links:
Facebook, Google. Please note this would not opt you out of being served
advertising. You will continue to receive generic ads.